Choose Your Path
Begin by choosing the learning path that suits you. Learn Greek as a first language or as a second or additional language through a structured educational experience.
Activating Knowledge.
We Transform Learning into an Experience.
At TurnOnLearning, we create modern educational tools and interactive learning experiences that encourage active participation, exploration and creativity. We believe that knowledge becomes truly valuable when individuals discover, experiment and engage meaningfully in the learning process.
We provide the tools. You make the discoveries.
Every Learning Journey Starts Here
Discover a structured learning experience tailored to your needs and level. Choose your learning path, explore engaging topics, develop new knowledge and strengthen your skills through creative and interactive activities.
Find Your Level
Choose the right level for your knowledge and learning needs. Progress step by step through activities that help you develop your skills.
Explore Topics
Explore topics such as family, school, daily life, culture and the environment. Develop your language skills through structured learning activities.
Learn & Discover
Discover new knowledge through images, audio, videos, dialogues and interactive presentations. Enjoy creative learning at your own pace.
Practise & Progress
Track your progress with exercises, games and voice recordings. Check your answers and pronunciation, learn from mistakes and improve your skills.
SAFE, RESPONSIBLE & TRANSPARENT
A Safe Space to Learn and Grow
At TurnOnLearning, we believe that every learner deserves a safe, welcoming and respectful learning environment. We are committed to protecting personal information, promoting responsible use of technology and providing clear, transparent policies that support learners, parents and educators.
SAFE, RESPONSIBLE & TRANSPARENT
A Safe Space to Learn and Grow
At TurnOnLearning, we believe that every learner deserves a safe, welcoming and respectful learning environment. We are committed to protecting personal information, promoting responsible use of technology and providing clear, transparent policies that support learners, parents and educators.
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Privacy Policy</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">TurnOnLearning</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Last updated: 4 November 2026</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">1. Introduction</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Welcome to TurnOnLearning, an online educational platform providing digital learning activities and educational packages to learners worldwide.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We respect your privacy and are committed to handling personal data responsibly, transparently and securely.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">This Privacy Policy explains what information we collect, why we process it, how we protect it, when we share it, how long we retain it and what rights you may have.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">This policy is intended to reflect the UK General Data Protection Regulation (UK GDPR), the UK Data Protection Act 2018 and, where applicable, the EU General Data Protection Regulation (EU GDPR).</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">2. Who Is Responsible for Your Data?</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">TurnOnLearning is operated from the United Kingdom under the trading name TurnOnLearning.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Data controller:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> [Full legal name of the individual operating TurnOnLearning — to be confirmed]</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Website:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> <a href="https://turnonlearning.com/">https://turnonlearning.com</a></span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Privacy contact:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> [Confirmed email address]</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Contact form:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Available through the Contact Us section of our website.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">TurnOnLearning is not currently represented in this policy as an incorporated limited company.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">3. Who Can Register?</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Registration is intended exclusively for adults aged 18 or over.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Children may use educational activities under the supervision and responsibility of a parent or legal guardian, through an adult-managed account.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We do not intend to create separate child profiles or require children's names or dates of birth.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">During registration, users must confirm that they are at least 18 years old. We intend to record that confirmation and its date and time, without collecting the user's date of birth.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">A self-declaration does not independently verify a person's age.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Although learning activity completion records are associated with adult accounts, they may relate to a child's educational activity and may therefore constitute personal data.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">4. Personal Data We Collect</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Depending on how you use TurnOnLearning, we may process:</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Account information:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Email address, securely stored password credentials, account identifiers, account verification status and age confirmation records.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Google sign-in information:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Information required to authenticate your account using Google, as explained in Section 5.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Learning activity information:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Records identifying which educational activities have been completed under an account. We do not intend to retain individual correct or incorrect answers, scores or detailed performance assessments.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Transaction information:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Purchased educational packages, transaction amounts, payment status, transaction identifiers and records needed for accounting or legal compliance.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Communications:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Information you voluntarily submit through our contact form or when contacting us about your account, payments or privacy rights.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Technical information:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Information reasonably necessary for security and troubleshooting, potentially including IP addresses, request timestamps, authentication events and application error records.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Essential cookies:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Session and security information necessary for the website to function.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We do not request children's names as part of the intended registration process.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">5. Sign In with Google</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">TurnOnLearning offers, or intends to offer, an option to sign in using Google.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Our intended use of Google account information is limited to identifying and authenticating users, primarily through their email address.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We do not use Google sign-in information for advertising, profiling or selling personal data.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Google may process authentication information under its own privacy terms.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">The exact Google OAuth permissions, account identifiers, profile attributes and authentication tokens accessed or stored by our authentication software must be verified against the deployed configuration before this section is treated as a complete description of the integration.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Users may also review their Google account's third-party connection settings.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">6. Why We Process Personal Data</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We process personal data for the following purposes and legal bases, where applicable:</span></p>
<table class="MsoNormalTable" style="mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;" border="0" cellspacing="3" cellpadding="0">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Purpose</span></strong></span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Legal basis</span></strong></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Creating accounts, authenticating users and providing purchased educational services</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Performance of a contract</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Recording activity completion and maintaining learning access</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Performance of a contract</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Processing orders and managing payment confirmations</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Performance of a contract</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 4;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Maintaining required financial and tax records</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Compliance with legal obligations</span></p>
</td>
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<tr style="mso-yfti-irow: 5;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Protecting accounts, preventing misuse and investigating technical problems</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Legitimate interests in operating a secure and reliable service</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 6;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Responding to privacy requests and fulfilling statutory duties</span></p>
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<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Compliance with legal obligations</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 7; mso-yfti-lastrow: yes;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Responding to ordinary service enquiries</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Performance of a contract or legitimate interests, depending on the enquiry</span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Where we rely on legitimate interests, we consider the necessity of processing and its impact on individuals.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We do not intend to use personal data for unsolicited promotional emails, advertising profiles or behavioural advertising.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">7. Payments Through Stripe</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Payments for educational packages are processed through Stripe Checkout.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">TurnOnLearning does not intend to collect or store full payment card numbers or card security codes.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Stripe processes the payment information required to complete transactions. Depending on the payment process, Stripe may also process billing, fraud-prevention and tax-related information.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">TurnOnLearning retains the transaction information reasonably necessary to provide access to purchased packages, confirm payments, handle disputes and comply with accounting or tax requirements.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Stripe's own privacy terms may apply to processing undertaken by Stripe in its own capacity.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">8. Essential Service Emails</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We use email addresses to send communications necessary to operate TurnOnLearning, including:</span></p>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Account verification codes and authentication messages.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Security notifications and account-related information.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Payment confirmations and transaction-related messages.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Important service or policy updates.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Responses to user enquiries and privacy requests.</span></li>
</ul>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We do not intend to send newsletters or promotional marketing emails.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Our email delivery provider is Mailtrap.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">9. Cookies</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">TurnOnLearning is intended to use only cookies and similar technologies strictly necessary for authentication, session management, security and core website functionality.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">These may include session cookies and security-related cookies used by Django.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We do not intend to deploy Google Analytics, advertising cookies or cross-site behavioural tracking technologies.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">The actual cookies and any third-party technologies in the deployed application must be checked before publication. Where legally required, we will provide additional information or consent controls.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">10. Learning Progress</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Our intended learning progress functionality records only the completion of educational activities.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Completion records are associated with the adult account rather than a separately named child profile.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We do not intend to store detailed answer histories, individual scores or performance rankings.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Learning completion records remain associated with the account for as long as it exists, subject to applicable retention and deletion requirements.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">11. Microphone and Voice Activities</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Certain educational activities may request access to the device microphone.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Microphone access requires a user action and applicable device or browser permission.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Our intended design is for voice recordings to be processed temporarily on the user's device, without permanent storage on TurnOnLearning servers.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We do not intend to retain children's voice recordings or use them for advertising, voice profiling or model training.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Important implementation condition:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Any voice recognition, audio processing or third-party browser service must be assessed before deployment. If audio is transmitted to an external service, this section must be updated to disclose that processing accurately.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">12. Service Providers</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">TurnOnLearning uses or plans to use the following services:</span></p>
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<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Provider</span></strong></span></p>
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<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Purpose</span></strong></span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 1;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Heroku</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Hosting the application</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 2;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Neon PostgreSQL</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Hosting the application database</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 3;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Cloudflare R2</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">File and object storage</span></p>
</td>
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<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Stripe</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Payment processing and related services</span></p>
</td>
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<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Mailtrap</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Transactional email delivery</span></p>
</td>
</tr>
<tr style="mso-yfti-irow: 6; mso-yfti-lastrow: yes;">
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Google</span></p>
</td>
<td style="padding: .75pt .75pt .75pt .75pt;">
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Optional account authentication</span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">These providers may process information necessary to deliver their respective services.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We do not sell personal data.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We may also disclose information where required by applicable law or a valid legal process.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">13. International Data Processing</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We have selected European hosting regions for Heroku, Neon PostgreSQL and Cloudflare R2.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">However, choosing European hosting regions does not guarantee that every processing activity, support operation, backup or onward transfer remains within Europe.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Some providers may process or access personal data in other countries.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Where international transfers are subject to UK GDPR or EU GDPR requirements, we will assess and implement the applicable lawful transfer mechanism, such as adequacy arrangements or appropriate contractual safeguards.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Further details about applicable safeguards may be requested using our privacy contact details.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">14. Data Retention</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We intend to apply the following retention approach:</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Account data:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Retained while the account remains active and until it is deleted, subject to applicable legal exceptions.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Learning completion records:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Retained while the associated account exists.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Inactive accounts:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> After three years without a login, we intend to send a warning email. If the user does not log in within 30 days, the account and associated learning completion records will be scheduled for deletion, subject to legal retention requirements.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Transaction records:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Retained for the period necessary to comply with applicable accounting, tax and legal obligations.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Security and application logs:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Retained only for a limited period appropriate to security, investigation and troubleshooting. The exact retention periods depend on the deployed logging configuration and provider settings.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Temporary voice recordings:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Not intended to be retained after the relevant activity.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Backups:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Deleted information may remain temporarily in protected backups until those backups expire under the applicable retention arrangements.</span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">15. Account Deletion</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We intend to provide a Delete My Account option within account settings.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">After the user completes the required security confirmation, account deletion will be initiated immediately.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">The process is intended to remove the account email, account records and associated learning completion information from the active database.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Certain transaction records may need to be retained where required by law.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Backup copies may expire separately under established retention schedules. We will take appropriate measures to prevent deleted account data from being reintroduced into active use following backup restoration.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Until the self-service deletion functionality is implemented and verified, users may request deletion through our published privacy contact channels.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">16. Security</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We use, or intend to implement, appropriate technical and organisational measures designed to protect personal data.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">These include password hashing, encrypted connections, authentication controls, restricted access, security monitoring and provider-level safeguards where applicable.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">No online system can guarantee absolute security.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">17. Your Data Protection Rights</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Depending on the applicable law and circumstances, you may have rights to:</span></p>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Access personal data held about you.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Correct inaccurate or incomplete data.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Request erasure.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Restrict certain processing.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Object to processing based on legitimate interests.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Receive or transfer certain personal data.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Withdraw consent where consent is the lawful basis.</span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 150%; font-size: 22px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Lodge a complaint with a supervisory authority.</span></li>
</ul>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">You may submit a request through our privacy contact email or website contact form.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We may need to verify your identity before fulfilling certain requests. We will respond within the applicable statutory period, subject to lawful extensions and exceptions.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">In the United Kingdom, you may complain to the Information Commissioner's Office (ICO): <a href="https://ico.org.uk/">https://ico.org.uk</a></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Where the EU GDPR applies, you may also have the right to complain to a competent EU supervisory authority.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">18. Automated Decision-Making</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">TurnOnLearning does not intend to use personal data for solely automated decisions that produce legal or similarly significant effects on individuals.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">Routine automated processes may be used to manage authentication, payments, learning access and account inactivity.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">19. Changes to This Policy</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">We may update this Privacy Policy to reflect changes in our services, data processing practices or applicable legal requirements.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">The latest version will be available on our website. Where appropriate, we will notify users of material changes.</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">20. Contact Us</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px; line-height: 150%; font-family: Arial, sans-serif;">For privacy questions, data access requests, correction requests or deletion enquiries, please contact:</span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">TurnOnLearning</span></strong></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Contact form:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> Contact Us on <a href="https://turnonlearning.com/">https://turnonlearning.com</a></span></span></p>
<p class="MsoNormal" style="margin-bottom: 10px; line-height: 150%; margin-top: 0px;"><span style="font-size: 22px;"><strong><span style="line-height: 150%; font-family: Arial, sans-serif;">Publication note:</span></strong><span style="line-height: 150%; font-family: Arial, sans-serif;"> This document must be checked against the live implementation and all outstanding contact and controller details completed before publication.</span></span></p>
SAFE LEARNING ENVIRONMENT
Our approach
A safe learning environment combines carefully designed activities, responsible use of technology and clear information for learners and families.
This page explains our approach to platform safety and the practical steps you can take to protect yourself or your child while learning online.
Protecting your account
If you use an account, choose a strong, unique password and keep your login details private. Avoid sharing your password with anyone outside the parent or carer responsible for managing the account.
When using a shared device, sign out when you have finished. Do not save your password on public computers.
If you suspect that someone has accessed your account without permission, change your password and contact us using the contact details on the website.
Checking your connection
Access the platform through its official website. Before entering login or payment details, check that the website address is correct and that your browser shows an HTTPS connection without a security warning.
HTTPS encrypts information while it travels between your browser and the website. It does not guarantee that a website is trustworthy or remove every online risk.
If your browser displays a security warning, do not enter personal information until the issue has been resolved.
Microphone access and recording activities
Only allow microphone access when you intend to use a recording activity. You can review or withdraw microphone permission through your browser settings.
Before starting an activity, read the explanation of how the recording function works. Children should avoid including their full name, address, school or other personal information in their recordings.
For information about how personal information is handled, please read our Privacy Policy.
Support from parents and carers
Parents and carers are encouraged to help children choose suitable activities and understand how to use the platform.
For younger children, we recommend that a trusted adult remains nearby, helps with browser permissions and discusses anything the child finds confusing or uncomfortable.
Encourage children to stop an activity and speak to a trusted adult if something worries them. Agree on suitable learning periods and include regular breaks.
Respectful and responsible use
Use the platform for its intended educational purposes. Do not attempt to access another person’s account, bypass access restrictions, interfere with the service or upload harmful material through any available submission feature.
Avoid entering unnecessary personal information into forms or activity responses.
Reporting a concern
If you notice inappropriate educational content, a suspicious link, unexpected behaviour or a possible security problem, contact us using the contact details on the website.
Include the page or activity title, a brief description and the approximate time of the problem. Do not send passwords, payment card details or unnecessary personal information about a child.
If you accidentally see another user’s information, stop accessing it and report the issue. Do not download, copy or share it.
Understanding the platform’s limits
No online service can guarantee complete security or uninterrupted availability.
The platform is an educational service. It does not continuously observe learners or assess a child’s wellbeing or home circumstances. It is not an emergency reporting service or a substitute for appropriate adult supervision.
Further information
Please read our Privacy Policy, Cookie Policy and Terms and Conditions for further information about personal information, browser technologies and use of the service.
We review this page as the platform develops so that it continues to reflect the features and guidance relevant to its use.
PLATFORM SECURITY
Security supports a reliable learning experience. This page explains important aspects of account protection, secure access and responsible use of the platform.
Login and account protection
Your login details provide access to your account. Choose a strong, unique password that you do not use for other services, and keep it private.
Parents and carers managing a child’s account should keep control of its login details and help the child use it appropriately.
Never send your password through a contact form or email. If you receive a message asking you to disclose it, do not reply with your login details.
Logout and shared devices
When you finish using your account, use the logout option, particularly on a shared or public device. Closing a browser tab does not necessarily end a login session.
Avoid saving passwords on devices used by people you do not trust. If you think you have left your account open on another device, contact us for assistance.
Access controls
Logging in and having permission to access information are different things. Restricted pages and account information need server-side permission checks; hiding a link alone does not protect them.
Do not attempt to access another person’s account, change website addresses to obtain restricted information or bypass subscription and administrative controls.
If you unexpectedly gain access to information that does not belong to you, stop viewing it and report the issue. Do not copy, download or share it.
Secure connections
Before entering account or payment information, check that you are using the official website address and that your browser shows an HTTPS connection without a certificate warning.
HTTPS protects information in transit between your browser and the website. It does not guarantee protection against every threat.
Do not ignore browser security warnings or follow unexpected links requesting your login details.
Passwords and recovery
If you forget your password, use the platform’s password recovery option where available, or contact us for assistance.
Protect the email account associated with your login, as access to that email may allow someone to reset your password.
If you suspect that your password has been exposed, change it promptly. If you have reused it elsewhere, change it on those services too.
Security of your device
Use an up-to-date browser and install security updates for your device. Avoid signing in on devices that may contain malicious software.
Review browser permissions and allow access to features such as the microphone only when you intend to use them.
Learning recordings
The recording activity is designed for temporary listening and comparison within the learner’s browser, without uploading the learner’s voice to the platform.
The intended behaviour is to discard the previous recording when the learner moves to the next activity or records a new attempt. The activity-specific instructions and Privacy Policy should describe the implemented recording process.
Reporting a security issue
If you notice suspicious account activity, unexpected access to information, a misleading message or a possible vulnerability, contact us through the contact details published on the website.
Provide the affected page, an approximate time and a brief description. Do not include passwords, full payment card details or unnecessary personal information.
Do not investigate by accessing other users’ accounts, downloading their information or disrupting the service.
Security information and limitations
Security depends on appropriate technical measures, ongoing maintenance and responsible use. Descriptions of specific safeguards must reflect the controls actually implemented on the platform.
No online service can guarantee complete security or uninterrupted availability. A security concern should be reported even if you are unsure of its cause.
For information about the personal information we collect, its purposes and your rights, please read our Privacy Policy.
TERMS & CONDITIONS
Last updated: [DATE]
1. About these terms
These terms explain the conditions for using our educational platform, its learning activities and related services.
The platform is operated by [OPERATOR’S LEGAL NAME].
Website: [WEBSITE ADDRESS]
Contact email: [CONTACT EMAIL]
Correspondence address: [ADDRESS]
Please read these terms before creating an account or purchasing access. If you do not agree to them, do not create an account or purchase a service.
2. Our educational service
The platform supports Greek language learning through educational resources such as videos, audio, images, games and interactive activities.
The content available depends on the package or service selected. Product descriptions explain what is included, the access period and any relevant technical requirements.
Learning progress varies between individuals. We do not guarantee a particular examination result, qualification or level of progress.
3. Accounts and children’s use
Provide accurate information when creating an account and keep your contact details up to date.
Where a child uses the platform, a parent or legal guardian must manage any purchase and provide appropriate support for the child’s use.
Keep account credentials private. Do not sell, transfer or share access beyond the users permitted by the selected package.
Contact us if you suspect unauthorised access to your account.
4. Access and technical requirements
You are responsible for having a suitable device, a supported browser and an internet connection.
Some activities may require speakers, headphones or microphone permission. Relevant requirements should be checked before purchasing access.
Free demonstrations may contain a limited selection of activities and do not necessarily include all features of paid packages.
5. Acceptable use
Use the platform lawfully and for its intended educational purposes.
You must not:
• Attempt to access another user’s account or private information.
• Bypass payment, subscription or access restrictions.
• Introduce malicious software or interfere with the service.
• Use automated tools to extract content without permission.
• Submit unlawful, abusive or harmful material.
• Misrepresent your identity or your relationship with the platform.
6. Educational content and intellectual property
Educational resources, recordings, images, videos, text and software are protected by intellectual property rights belonging to us or the relevant rights holders.
Your access allows use within the scope of the package purchased. It does not transfer ownership of the material.
Except where permitted by law or expressly authorised, you must not reproduce, redistribute, resell, publicly upload or commercially exploit the content.
Any permission to download, print or use resources in a classroom will be stated in the relevant package description or licence.
7. Recording activities
Where a recording activity is available, follow its instructions and any browser permission requests.
The planned recording function allows learners to listen to their own voice and compare it with a model recording locally in the browser. Its implemented operation will be explained in the activity and Privacy Policy.
Do not include unnecessary personal information in recordings or activity responses.
8. Prices, purchases and subscriptions
Where paid access is offered, the price, included features, access period and applicable taxes will be explained before purchase.
Any recurring charge, renewal arrangement, minimum commitment and cancellation method must be clearly disclosed before you place your order.
The applicable purchase details and contractual terms will be included in your order confirmation.
9. Cancellation and refunds
Your cancellation and refund rights depend on the product purchased and applicable consumer law.
Any arrangements for immediate access to digital content, including any express consent and acknowledgement required in relation to cancellation rights, will be presented before access begins.
Nothing in these terms removes your statutory rights where content or services are faulty, not as described or otherwise fail to meet applicable legal requirements.
The final product-specific cancellation and refund arrangements will be added before paid services are launched.
10. Availability and changes
Access may occasionally be interrupted by maintenance, updates, technical faults or circumstances outside our reasonable control.
We may improve or update activities. Changes to paid services will respect the agreed purchase terms and applicable consumer rights.
We will not use these terms to make unrestricted changes to an existing paid contract.
11. Misuse and account restrictions
We may take proportionate action where there is evidence of misuse, a security risk or a breach of these terms. This may include temporarily restricting access while the issue is investigated.
Where appropriate, we will explain the reason and provide a way to contact us about the decision. Urgent protective action may be taken first where necessary.
Any effect on paid access or refunds will be considered in accordance with the circumstances and applicable law.
12. Privacy and security
Our Privacy Policy explains how personal information is handled. Our Cookie Policy explains relevant cookies and similar technologies.
The Platform Security and Safe Learning Environment pages provide further guidance about account protection and responsible use.
13. Responsibility
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or death or personal injury caused by negligence.
Your statutory consumer rights remain unaffected.
14. Questions and complaints
Contact us through the published contact details if you have a question, technical problem or complaint.
Provide your account email, where relevant, and a clear description of the issue. Never send your password or full payment card details.
15. Updates to these terms
We may revise these terms as the service develops. The current version and its update date will be published on this page.
For existing purchases, changes will apply only in accordance with the contract and applicable law. Where a material change requires notice or agreement, we will provide it.